Spectrum Training is excited to announce the commencement of online delivery of its Community Sector Team Leadership Skill set.
DO YOU WANT TO
Develop or improve your Team Leadership and Supervision Skills
Develop and maintain high quality client service delivery
Improve your ability to communicate with staff and clients
The Community Sector Team Leadership Skill set is designed for staff in or look to move into Team Leadership, Management, or Supervision roles and who wish to improve and develop their skills.
The skill set provides participants with the ability to be assessed in the following units of competency;
CHCCOM403A Use targeted communication skills to build relationships
- Communicating with clients and staff
- Effective communications strategies
- Effective meetings and discussions
- Dealing with difficult conversations
CHCORG406A Supervise work
- Staff induction and orientation
- Developing your team
- Performance and Professional Development
CHCORG423A Maintain quality service delivery
- Delivering high quality services to clients
- Frameworks for quality service delivery
- Monitor and review service delivery
The course is now available through our E-learning portal as self paced Elearning.
It is also offered as a face to face program generally conducted over 3 non-consecutive days with each concentrating on one of the three units of competency, utilising a range of adult learning methodologies to ensure that all participants are provided with optimal learning experiences.
On successful completion of the course and the assessments participants will receive a Statement of Attainment for completed units.
The per person investment for the program (including assessment) is $295.
For more information Contact the Spectrum Training on (07) 38813310 or
Email us: Training@spectrum.org.au
If you are interested in knowing more or wish to enrol in this program please contact one of our helpful course advisor’s.